Legal


    RConnect Terms of Service

    Last Updated: July 1, 2025

    Table of Contents

    Important Legal Notice

    THESE TERMS CONTAIN ARBITRATION AND CLASS ACTION PROVISIONS. BY USING OUR SERVICES, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, PLEASE DO NOT USE OUR SERVICES.

    1. Introduction and Acceptance

    Please read this Terms of Service Agreement (these "Terms") carefully, as it constitutes legally binding terms and conditions between you, as the user of our Services and RConnect Limited and its affiliates ("RConnect," "we," "us," or "our"). These Terms apply to your use of and access to our housing platform, including our website at RConnect, and all related services (collectively, the "Services").

    2. Eligibility and Compliance

    Use of our Services is limited to users 18 years of age and older who can form legally binding contracts. By using our Services, you represent and warrant that:

    • You are at least 18 years of age
    • Your use complies with all applicable Nigerian laws and regulations
    • You are not prohibited from using our Services under Nigerian law
    • All information you provide is accurate and truthful

    3. User Registration

    To access certain features of our Services, you must register for an account by creating a username and password or by linking external accounts (such as Google). You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

    We collect and use your information in accordance with our Privacy Policy. You may be required to verify your identity for certain Services.

    4. Services

    Key Definitions

    "Accommodation" - Housing or living space offered through our platform

    "Housing Provider" - Person or entity offering accommodation for rent

    "Renter/Mover" - Person seeking accommodation through our platform

    "Listing" - Description and details of an available accommodation

    "Verified Partner" - Business with reviewed information and active subscription

    Platform Overview

    RConnect is an online platform that connects housing providers with renters in Nigeria. Our Services include verified listings, secure messaging, property viewing coordination, payment processing, and related housing services. We facilitate connections but are not party to rental agreements between users.

    5. User Conduct

    To maintain a safe and positive environment, you agree not to:

    • Violate any applicable Nigerian laws or regulations
    • Post false, misleading, or fraudulent information
    • Harass, discriminate against, or threaten other users
    • Use the platform for any illegal activities
    • Attempt to circumvent our security measures
    • Interfere with the proper functioning of our Services
    • Post content that infringes on others rights
    • Spam or send unsolicited communications

    6. Intellectual Property Rights

    RConnect owns all rights to the platform, including software, design, trademarks, and content. You retain ownership of content you upload but grant us a license to use it for providing our Services. You may not copy, modify, or distribute our platform or its content without permission.

    By uploading content, you represent that you have the right to do so and that it doesn't infringe on others rights.

    8. Payment and Pricing Terms

    Certain Services may require payment. All fees are stated in Nigerian Naira and are non-refundable unless otherwise specified. You agree to pay all applicable fees and taxes. We may change our pricing with advance notice.

    Payment processing is handled by third-party providers. You are responsible for providing accurate payment information and maintaining sufficient funds.

    9. Terms for Housing Providers

    As a housing provider, you agree to:

    • Provide accurate and complete listing information
    • Comply with applicable housing laws and regulations
    • Not discriminate against potential renters
    • Maintain your property in safe, habitable condition
    • Respond promptly to inquiries and bookings
    • Honor confirmed bookings and agreements

    10. Terms for Renters

    As a renter, you agree to:

    • Provide accurate information about yourself
    • Treat properties with respect and care
    • Follow property rules and local laws
    • Pay all agreed-upon fees on time
    • Communicate respectfully with providers
    • Report any issues or damages promptly

    11. Disputes and Damages

    Users are responsible for resolving disputes directly with each other. RConnect may provide assistance but is not obligated to mediate disputes. Users are liable for any damages they cause to accommodations or other users.

    We reserve the right to suspend or terminate accounts of users who violate these Terms or engage in harmful behavior.

    16. Disclaimer and Limitations

    Important Disclaimer:

    OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THE ACCURACY OF LISTINGS OR THE CONDUCT OF USERS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES AND LIMIT OUR LIABILITY.

    17. Governing Law

    These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes will be resolved through arbitration in Lagos, Nigeria, in accordance with the Arbitration and Conciliation Act of Nigeria.

    18. Refund Policy

    All purchases are final and non-refundable unless otherwise required by law. This includes subscription fees, verification fees, and service charges. Failure to complete verification processes does not qualify for refunds.

    In exceptional circumstances, refunds may be considered on a case-by-case basis at our sole discretion.

    19. Privacy and Cookies

    We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. By using our Services, you consent to our use of cookies as described in our Privacy Policy.

    We collect and process personal information in accordance with our Privacy Policy and applicable Nigerian data protection laws.

    Questions About These Terms?

    If you have questions about these Terms, please contact us at:

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