Last Updated: September 4, 2026
These Membership Terms ("Membership Terms") govern your access to and use of RentVille's membership features, including any free or paid features made available through the RentVille website, application, or other RentVille platforms ("RentVille", "we", "us", or "our").
By creating an account, purchasing a membership, or using any membership feature on RentVille, you confirm that you have read, understood, and agreed to these Membership Terms, together with RentVille's Terms of Service and Privacy Policy.
If you do not agree with these Membership Terms, you should not purchase or use RentVille's membership features.
RentVille provides digital tools that help users discover rental properties, connect with property owners, direct agents, occupants, tenants, flatmates, roommates and other individuals, and communicate about housing opportunities.
Membership features may provide additional benefits such as increased listing opportunities, messaging access, listing visibility, boosts, verification-related features, or other features introduced by RentVille from time to time.
Membership gives you access to platform features. It does not guarantee that you will find a property, tenant, roommate, flatmate, landlord, agent, or successful rental transaction.
RentVille is a technology platform and, unless expressly stated otherwise, is not a party to any rental, lease, roommate, agency, payment, or other agreement between users.
You must provide accurate information when creating and maintaining your RentVille account.
You are responsible for ensuring that the information associated with your account remains accurate and up to date.
If you are under the age required to legally enter into the relevant agreement under applicable law, you must use RentVille only with the involvement and consent of a parent or legal guardian where required.
RentVille may request additional information where reasonably necessary to maintain platform safety, verify an account, prevent fraud, or comply with applicable law.
RentVille may offer different membership plans or levels, including free and paid membership options.
The specific features, limits, duration, and benefits associated with each membership plan will be displayed on RentVille at the time you select or purchase the plan.
Membership features may include, but are not limited to:
RentVille may modify, add, remove, combine, or discontinue membership features as the platform develops.
We may also change the limits or benefits attached to a particular membership plan.
Any feature, limit, or benefit applicable to your membership will be based on the information displayed on RentVille when you purchase or activate that membership, subject to these Terms.
RentVille may charge fees for certain membership plans or features.
Membership prices are not fixed by these Membership Terms. The applicable price will be displayed on RentVille before you complete a purchase.
RentVille may change its membership prices, plans, features, limits, promotions, or payment options from time to time.
A price change will not increase the amount already paid for an active membership period.
Before completing a purchase, you are responsible for reviewing the membership plan, applicable fee, duration, and features displayed at checkout.
You will not be required to pay for a membership until you confirm the purchase.
Payments for RentVille membership must be made through payment methods or payment providers authorised or made available by RentVille.
RentVille may use third-party payment providers to process membership payments.
A successful payment does not give any person the right to request additional money from you on behalf of RentVille outside the payment process displayed on the platform.
RentVille will never require you to pay rent, a property deposit, caution fee, agreement fee, agent commission, inspection fee, or other property-related payment as a condition for purchasing a RentVille membership.
Membership fees are payments for access to RentVille's digital membership features only.
They are not:
Your membership becomes active after RentVille receives confirmation of a successful payment and activates the applicable membership on your account.
The membership period and applicable benefits will be based on the plan and duration displayed at the time of purchase.
If your account is charged but the membership is not activated, you should contact RentVille through the support channel provided on the platform.
RentVille may investigate payment discrepancies, duplicate charges, failed transactions, reversals, or other payment issues before applying or restoring membership benefits.
Each paid membership has a defined service period as displayed when you purchase it.
Membership benefits will remain available for the applicable membership period unless:
Unless RentVille expressly states otherwise at the time of purchase, a membership does not automatically renew.
When a membership expires, the paid features associated with that membership may no longer be available.
Membership purchases are made for access to digital platform features for the selected membership period.
Except where a refund is required by applicable law or expressly provided by RentVille, membership fees are generally not refundable solely because:
Where appropriate, RentVille may consider refunds, reversals, or credits for issues such as:
Any refund will be handled through the applicable payment method or process.
Membership benefits are connected to the RentVille account used to purchase or activate the membership.
You must not:
You are responsible for protecting your account credentials and for activities carried out through your account.
Users who list properties or housing opportunities on RentVille are responsible for ensuring that their listings are genuine, accurate, current, and authorised.
This includes homeowners, landlords, occupants, tenants, direct agents, flatmates, roommates, and other users who have the right or permission to advertise the relevant housing opportunity.
A lister must not knowingly provide false or misleading information about:
If a property becomes unavailable, rented, occupied, withdrawn, or otherwise no longer available, the lister is expected to update or remove the listing promptly.
RentVille may remove, restrict, pause, or request changes to listings that appear inaccurate, misleading, duplicated, inactive, suspicious, or inconsistent with RentVille's policies.
RentVille does not prohibit direct agents from using the platform.
A direct agent may list or facilitate properties where the agent has the necessary authority or permission to represent the property or transaction.
However, agents must clearly and honestly represent their role to users.
Agents must not:
Where RentVille's platform rules apply limits to fees, commissions, agreement charges, or other charges connected to a rental transaction, users and agents must comply with those rules.
RentVille does not permit the combined agreement fee and commission charged in connection with a rental transaction to exceed 20%, where that 20% platform limit applies to the transaction.
Nothing in these Membership Terms prevents an agent from charging a lawful fee that is properly disclosed and permitted under RentVille's applicable rules and Nigerian law.
RentVille may be used by individuals who:
Users must have the necessary right or permission to advertise the housing opportunity they post.
An occupant, tenant, roommate, or flatmate must not advertise a property, room, or occupancy arrangement where they do not have the necessary authority to do so.
RentVille may provide messaging or communication features to help users contact one another.
The number of messages or communication opportunities available to a user may depend on their membership plan.
RentVille may place limits on messaging to prevent spam, abuse, fraud, harassment, or misuse of the platform.
Users must not use RentVille's communication features to:
RentVille may restrict messaging privileges where there is evidence of abuse or misuse.
RentVille may offer verification or verification-related features for certain users, listings, or information.
Verification means that RentVille has completed a particular verification process or review based on the information and checks available to us at that time.
A verification badge, label, or status does not guarantee:
RentVille may remove, suspend, or change a verification status where information changes, verification expires, inaccurate information is discovered, or safety concerns arise.
Users should still carry out their own checks before entering into a rental or other transaction.
RentVille helps users discover and communicate with one another, but RentVille is generally not a party to agreements entered into between users.
Before paying any rent, deposit, caution fee, agreement fee, commission, or other property-related amount, users should conduct appropriate due diligence.
This may include:
Unless RentVille expressly states otherwise, payments made directly between users are not payments made to RentVille.
Membership features are intended to improve access to RentVille's tools and may improve visibility, communication opportunities, or other aspects of the user experience.
However, RentVille does not guarantee that membership will result in:
Other users independently decide whether to respond to, communicate with, or transact with you.
You must not use RentVille or any membership feature to:
RentVille may suspend, restrict, or terminate your account or membership features where we reasonably believe that you:
Where reasonably possible, RentVille may notify you of the reason for a suspension or restriction.
In serious circumstances, including suspected fraud, abuse, security threats, or unlawful conduct, RentVille may take immediate action without prior notice.
Where termination occurs because of a user's breach, membership fees will generally not be refundable, except where a refund is required by applicable law.
RentVille is a growing platform and may change its products and services over time.
We may:
Changes to future purchases will apply based on the information displayed at the time of purchase.
If a change materially affects an already-active paid membership, RentVille will make reasonable efforts to avoid unfairly depriving users of benefits that they have already paid for.
RentVille will make reasonable efforts to keep its services available and functioning properly.
However, RentVille does not guarantee that the platform or every membership feature will always be:
Services may occasionally be affected by maintenance, technical problems, internet connectivity, third-party services, payment providers, hosting providers, security incidents, or circumstances beyond RentVille's reasonable control.
RentVille may collect and process personal information in connection with your account, membership, payments, verification, communication, security, and use of the platform.
Personal data will be handled in accordance with RentVille's Privacy Policy and applicable Nigerian data-protection requirements, including the Nigeria Data Protection Act 2023.
By using RentVille's membership features, you acknowledge that certain information may need to be processed to provide the services, maintain platform security, process payments, prevent fraud, and comply with legal obligations.
For more information about how RentVille handles personal data, please refer to the RentVille Privacy Policy.
RentVille may rely on third-party providers for services such as payment processing, hosting, communications, verification, analytics, notifications, or other technical services.
Your use of certain features may therefore also be subject to the applicable terms or policies of those third-party providers.
RentVille is not responsible for interruptions caused solely by a third-party provider where RentVille has no reasonable control over the interruption.
RentVille provides a platform for users to discover housing opportunities and communicate with other users.
Unless expressly stated otherwise, RentVille does not:
Users remain responsible for conducting appropriate checks before entering into transactions with other users.
Nothing in these Membership Terms is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited under applicable Nigerian law.
RentVille may update these Membership Terms from time to time to reflect changes in our services, business model, security practices, applicable law, or platform features.
The latest version will be made available on RentVille.
Where appropriate, we may notify users of material changes through the platform or other reasonable means.
Your continued use of membership features after the updated terms become effective may constitute acceptance of the updated terms, to the extent permitted by applicable law.
If you do not agree with an updated version of these Terms, you should stop using the affected membership features.
These Membership Terms shall be governed by and interpreted in accordance with the laws applicable in the Federal Republic of Nigeria.
Any dispute arising from or relating to these Membership Terms should first be addressed through good-faith communication between the parties.
Where a dispute cannot be resolved amicably, it may be referred to a court or other dispute-resolution forum having appropriate jurisdiction in Nigeria.
Nothing in this section prevents a consumer from exercising any right or remedy available under applicable Nigerian law.
If any provision of these Membership Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, where possible.
The remaining provisions will continue to apply.
These Membership Terms, together with RentVille's Terms of Service and Privacy Policy, form the applicable agreement governing your use of RentVille's membership features.
If there is a conflict between these Membership Terms and another RentVille policy specifically governing a particular feature, the specific policy may apply to that feature to the extent stated in that policy.
If you have questions about your membership, payment, account, or these Membership Terms, please contact RentVille through the support contact provided on the RentVille platform.
By creating an account, purchasing a membership, or using RentVille membership features, you acknowledge that you have read and agreed to these Membership Terms.